It's estimated that the average American, with the means to do it, intends to take 3.8 vacations in the next 12 months. That's up 72% from 2019. If you love to travel and have great customer service, we need you as a Travel Advisor!

 

The ideal candidate should have excellent interpersonal and communication skills, is well organized, good with computers, has great attention to detail, excels at learning, is coachable, can multi-task, be goal-oriented, and is self-motivated. Personal travel experience is definitely helpful.

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ESSENTIAL DUTIES & RESPONSIBILITIES:

• Research and recommend vacation destinations to clients

• Plan and arrange tour packages, excursions, and activities

• Prepare quotes and review with clients in order to close bookings

• Communicate with clients via phone and email in order to determine their travel needs

• Create social media marketing posts and creative fliers

• Participate in various marketing activities

• Attend live and recorded training sessions to stay up to date in the travel industry

• Complete certification training curriculums and attain specialization certifications

• Book online domestic and international travel packages including cruises, hotel, air, car, activities, and event tickets

• Create itineraries and invoices

• Take client payments in a secure manner and apply them to travel reservations

• Follow up with clients and prepare them for their travel event

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QUALIFICATIONS:

• 18 years or older with a high school diploma

• Lives and is authorized to work in the U.S.

• Fluent in English, additional languages are a plus

• Able to effectively communicate with clients (strong sales background a plus)

• Computer savvy with access to reliable internet, and a smartphone or computer

• Personal travel experience is a huge plus, however not required

• Previous experience in customer service or hospitality also a plus, but not required

• Personal travel experience will be considered an advantage but not required

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RESPONSIBILITIES:

• Research, create, and execute exceptional itineraries for clients

• Review individuals needs and wants for travel, to ensure you can cater a trip specially designed to meet their needs

• Complete ongoing training to earn and maintain certification to book travel

• Attend ongoing webinars with vendors and suppliers, to become specialized with specific destinations

• Become an ambassador for the brand

• Review budgets, and plan trips according to clients budget constraints

• Create promotional materials to utilize

• Stay up to date on changes within the tourism industry

• Book travel needs (airline, car rental, hotel accommodations, cruise, ticket/event sales, etc…)

• Effectively communicate with clients pre/post travel

• Promptly respond to all travel inquires

• Effectively manage your time when researching trips and communicating with clients

• Handle issues that may arise during the bookings and/or travel for clients

• Network with tour operators regarding packages that you can possibly offer to clients

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BENEFITS:

• Easy-to-follow training program to become a specialist

• Flexible hours

• Part-time and full-time work from home schedules available

• Travel perks and benefits

• Receive daily discounts on personal dining, shopping, and money-back programs

• Commission-based with optional monthly residual pay